{"id":80,"date":"2024-07-31T22:55:58","date_gmt":"2024-07-31T22:55:58","guid":{"rendered":"http:\/\/eden.local\/?page_id=80"},"modified":"2025-09-11T20:00:22","modified_gmt":"2025-09-11T20:00:22","slug":"livraisons","status":"publish","type":"page","link":"https:\/\/edenessences.com\/en\/livraisons\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"<p>Chez Eden Essences, nous nous engageons \u00e0 vous offrir une exp\u00e9rience d&rsquo;achat en ligne agr\u00e9able et sans souci. Nous mettons tout en \u0153uvre pour que votre commande vous parvienne rapidement, en toute s\u00e9curit\u00e9 et dans les meilleures conditions possibles. Voici notre politique de livraison pour vous informer des d\u00e9tails concernant les options, les d\u00e9lais, les co\u00fbts, et autres informations importantes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-theme-palette-9-color has-alpha-channel-opacity has-theme-palette-9-background-color has-background\"\/>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80_23612e-13, .wp-block-kadence-advancedheading.kt-adv-heading80_23612e-13[data-kb-block=\"kb-adv-heading80_23612e-13\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading80_23612e-13 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80_23612e-13[data-kb-block=\"kb-adv-heading80_23612e-13\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading80_23612e-13 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading80_23612e-13\"><strong>Options de Livraison<\/strong><\/h2>\n\n\n\n<p>Nous proposons plusieurs options de livraison pour r\u00e9pondre au mieux \u00e0 vos besoins :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Livraison Standard :<\/strong>&nbsp;D\u00e9lai estim\u00e9 entre 3 et 5 jours ouvr\u00e9s.<\/li>\n\n\n\n<li><strong>Livraison Express :<\/strong>&nbsp;D\u00e9lai estim\u00e9 entre 1 et 2 jours ouvr\u00e9s.<\/li>\n\n\n\n<li><strong>Livraison Internationale :<\/strong>&nbsp;D\u00e9lai variable selon le pays de destination, g\u00e9n\u00e9ralement entre 7 et 15 jours ouvr\u00e9s.<\/li>\n<\/ul>\n\n\n\n<p><strong>Partenaires de Livraison :<\/strong>&nbsp;Nous travaillons avec des transporteurs fiables tels que Colissimo pour assurer une livraison rapide et s\u00e9curis\u00e9e de vos commandes.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-theme-palette-9-color has-alpha-channel-opacity has-theme-palette-9-background-color has-background\"\/>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80_df1ea7-d6, .wp-block-kadence-advancedheading.kt-adv-heading80_df1ea7-d6[data-kb-block=\"kb-adv-heading80_df1ea7-d6\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading80_df1ea7-d6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80_df1ea7-d6[data-kb-block=\"kb-adv-heading80_df1ea7-d6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading80_df1ea7-d6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading80_df1ea7-d6\"><strong>Frais de Livraison<\/strong><\/h2>\n\n\n\n<p>Les frais de livraison sont calcul\u00e9s en fonction du poids de votre commande, de la destination, et du mode de livraison choisi :<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80_ff1c4b-af, .wp-block-kadence-advancedheading.kt-adv-heading80_ff1c4b-af[data-kb-block=\"kb-adv-heading80_ff1c4b-af\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading80_ff1c4b-af mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80_ff1c4b-af[data-kb-block=\"kb-adv-heading80_ff1c4b-af\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading80_ff1c4b-af wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading80_ff1c4b-af\"><strong>D\u00e9lais de Traitement<\/strong><\/h2>\n\n\n\n<p>Toutes les commandes pass\u00e9es avant [Heure limite] sont trait\u00e9es et exp\u00e9di\u00e9es sous 24 \u00e0 48 heures ouvr\u00e9es. Les commandes pass\u00e9es apr\u00e8s [Heure limite] ou durant le week-end et les jours f\u00e9ri\u00e9s seront trait\u00e9es le jour ouvr\u00e9 suivant.<\/p>\n\n\n\n<p><strong>Attention :<\/strong>&nbsp;Les d\u00e9lais de traitement peuvent \u00eatre prolong\u00e9s pendant les p\u00e9riodes de forte activit\u00e9, telles que les f\u00eates de fin d&rsquo;ann\u00e9e, ou en cas de circonstances exceptionnelles.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-theme-palette-9-color has-alpha-channel-opacity has-theme-palette-9-background-color has-background\"\/>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80_45ec11-41, .wp-block-kadence-advancedheading.kt-adv-heading80_45ec11-41[data-kb-block=\"kb-adv-heading80_45ec11-41\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading80_45ec11-41 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80_45ec11-41[data-kb-block=\"kb-adv-heading80_45ec11-41\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading80_45ec11-41 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading80_45ec11-41\"><strong>Suivi de Commande<\/strong><\/h2>\n\n\n\n<p>D\u00e8s l&rsquo;exp\u00e9dition de votre commande, vous recevrez un email de confirmation contenant un num\u00e9ro de suivi. Ce num\u00e9ro vous permettra de suivre l&rsquo;acheminement de votre colis directement sur le site du transporteur. Vous pouvez \u00e9galement consulter le suivi de votre commande via votre compte client sur notre site.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-theme-palette-9-color has-alpha-channel-opacity has-theme-palette-9-background-color has-background\"\/>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80_4a9086-54, .wp-block-kadence-advancedheading.kt-adv-heading80_4a9086-54[data-kb-block=\"kb-adv-heading80_4a9086-54\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading80_4a9086-54 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80_4a9086-54[data-kb-block=\"kb-adv-heading80_4a9086-54\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading80_4a9086-54 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading80_4a9086-54\"><strong>Zones de Livraison<\/strong><\/h2>\n\n\n\n<p>Nous livrons en France m\u00e9tropolitaine, Europe, et \u00e0 l&rsquo;international. Veuillez noter que certaines restrictions peuvent s&rsquo;appliquer en fonction des lois locales de certains pays concernant les huiles essentielles et les produits d&rsquo;aromath\u00e9rapie. Eden Essences ne pourra \u00eatre tenue responsable en cas de refus d&rsquo;entr\u00e9e de votre colis par les autorit\u00e9s douani\u00e8res locales.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80_cc6036-27, .wp-block-kadence-advancedheading.kt-adv-heading80_cc6036-27[data-kb-block=\"kb-adv-heading80_cc6036-27\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading80_cc6036-27 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80_cc6036-27[data-kb-block=\"kb-adv-heading80_cc6036-27\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h4 class=\"kt-adv-heading80_cc6036-27 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading80_cc6036-27\">France m\u00e9tropolitaine<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>Transporteur<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>D\u00e9lai de Livraison<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Tarif de livraison<\/strong><\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Colissimo &#8211; Livraison \u00e0 domicile (en bo\u00eete aux lettres), avec suivi<\/td><td class=\"has-text-align-center\" data-align=\"center\">4 \u00e0 5 jours ouvr\u00e9s<\/td><td class=\"has-text-align-center\" data-align=\"center\">A partir de 6,99 \u20ac<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Colissimo Relay &#8211; Livraison en point relais, avec suivi<\/td><td class=\"has-text-align-center\" data-align=\"center\">5 \u00e0 7 jours ouvr\u00e9s<\/td><td class=\"has-text-align-center\" data-align=\"center\">A partir de 4,99 \u20ac<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80_f9f98d-86, .wp-block-kadence-advancedheading.kt-adv-heading80_f9f98d-86[data-kb-block=\"kb-adv-heading80_f9f98d-86\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading80_f9f98d-86 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80_f9f98d-86[data-kb-block=\"kb-adv-heading80_f9f98d-86\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h4 class=\"kt-adv-heading80_f9f98d-86 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading80_f9f98d-86\">Reste du monde<\/h4>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-theme-palette-9-color has-alpha-channel-opacity has-theme-palette-9-background-color has-background\"\/>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading80_5af830-f2, .wp-block-kadence-advancedheading.kt-adv-heading80_5af830-f2[data-kb-block=\"kb-adv-heading80_5af830-f2\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading80_5af830-f2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading80_5af830-f2[data-kb-block=\"kb-adv-heading80_5af830-f2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading80_5af830-f2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading80_5af830-f2\"><strong>Probl\u00e8mes de Livraison<\/strong><\/h2>\n\n\n\n<p>Si vous rencontrez un probl\u00e8me avec la livraison de votre commande (colis non re\u00e7u, retard, colis endommag\u00e9), veuillez contacter notre service client dans les plus brefs d\u00e9lais :<\/p>\n\n\n\n<p><strong>Email :<\/strong>\u00a0<a>contact@edenessences.com<\/a><br><strong>T\u00e9l\u00e9phone :<\/strong>\u00a0+33627748517<\/p>\n\n\n\n<p>Nous ferons tout notre possible pour r\u00e9soudre le probl\u00e8me rapidement.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Chez Eden Essences, nous nous engageons \u00e0 vous offrir une exp\u00e9rience d&rsquo;achat en ligne agr\u00e9able et sans souci. Nous mettons tout en \u0153uvre pour que votre commande vous parvienne rapidement, en toute s\u00e9curit\u00e9 et dans les meilleures conditions possibles. Voici notre politique de livraison pour vous informer des d\u00e9tails concernant les options, les d\u00e9lais, les&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-80","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"lagab","author_link":"https:\/\/edenessences.com\/en\/author\/lagab\/"},"comment_info":0,"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/edenessences.com\/en\/wp-json\/wp\/v2\/pages\/80","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/edenessences.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/edenessences.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/edenessences.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/edenessences.com\/en\/wp-json\/wp\/v2\/comments?post=80"}],"version-history":[{"count":12,"href":"https:\/\/edenessences.com\/en\/wp-json\/wp\/v2\/pages\/80\/revisions"}],"predecessor-version":[{"id":1175,"href":"https:\/\/edenessences.com\/en\/wp-json\/wp\/v2\/pages\/80\/revisions\/1175"}],"wp:attachment":[{"href":"https:\/\/edenessences.com\/en\/wp-json\/wp\/v2\/media?parent=80"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}